Privacy Policy
Data protection
We appreciate your interest in our online shop. The protection of your privacy is very important to us. Below we inform you in detail about the handling of your data.
1. Access data and hosting
You can visit our websites without giving any personal information. Each
time a web page is called, the web server merely automatically stores a
so-called server log file, which can be used, for example. contains the name of the requested file, your IP address, the date and
time of the retrieval, the amount of data transferred and the
requesting provider (access data), and documents the retrieval.
These
access data are evaluated exclusively for the purpose of ensuring a
trouble-free operation of the site as well as the improvement of our
offer. In accordance with Art. 6 para. 1 sentence 1 lit. F
DSGVO the preservation of our legitimate interests, which predominate
in the context of a weighing up of interests, in a correct presentation
of our offer. All access data will be deleted no later than seven days after the end of your page visit.
Hosting services by a third party
Within
the framework of a processing on our behalf, a third party provider
provides the services for hosting and displaying the website. This
serves to safeguard our legitimate interests, which are predominantly
justified in the interests of weighing up our interests, in order to
correctly present our offer. All
data collected as part of the use of this website or in designated
forms in the online shop as described below will be processed on its
servers. Processing on other servers takes place only in the frame explained here.
This service provider is located within a country of the European Union or the European Economic Area.
2. Note to the responsible body
Responsible
for the data processing on this website within the meaning of the
General Data Protection Regulation (DSGVO) is Klaus Kampe, Katzlerstraße
18, 10829 Berlin, Germany, Tel .: 030/60983078, E-Mail:
kampe@exlibris-insel.de. The person responsible for the
processing of personal data is the natural or legal person who, alone or
in concert with others, decides on the purposes and means of processing
personal data.
3. Data collection and use for contract processing and opening a customer account
We
collect personal information if you voluntarily provide it to us as
part of your order, when contacting us (for example, by contact form or
e-mail) or when opening a customer account. Obligatory
fields are marked as such, since in these cases we need the data for
contract execution, or to process your contact or opening the customer
account and you can not complete the order and / or opening the account
without their information, or can not send the contact , Which data are collected, can be seen from the respective input forms. We use the data communicated by you in accordance with Art. 6 para. 1 sentence 1 lit. b DSGVO for contract handling and processing of your inquiries. After
completion of the contract or deletion of your customer account, your
data will be restricted for further processing and deleted after expiry
of the tax and commercial retention periods, unless you have expressly
consented to a further use of your data or we reserve the right to
further data use, the is legally permitted and about which we inform you in this statement. The deletion of your customer account is possible at any time and can
be done either by a message to the contact option described below or via
a designated function in the customer account.
4. Data transfer
For fulfillment of the contract pursuant to Art. 6 para. 1 sentence 1 lit. b
DSGVO we pass on your data to the shipping company responsible for the
delivery, as far as this is necessary for the delivery of ordered goods.
Depending
on which payment service provider you select in the order process, we
will forward payment data collected to the credit institution
commissioned with the payment and any payment service providers
commissioned by us to process the payments or to the selected payment
service. In part, the selected payment service providers also collect this data themselves, provided that you create an account there. In this case, you must log in to the payment service provider with your access data during the ordering process. In this respect, the privacy policy of the respective payment service provider applies.
5. Cookies
In
order to make the visit to our website attractive and to enable the use
of certain functions, to display suitable products or for market
research, we use so-called cookies on various pages. This
serves to safeguard our legitimate interests, which predominate in the
context of a weighing up of interests, in order to optimize the
presentation of our offer in accordance with Art. 6 (1) sentence 1 lit. f DSGVO. Cookies are small text files that are automatically stored on your device. Some
of the cookies we use are deleted after the end of the browser session,
ie after closing your browser (so-called session cookies). Other cookies remain on your device and allow us to recognize your browser on your next visit (persistent cookies). The duration of the storage can be found in the overview in the cookie settings of your web browser. You
can set your browser so that you are informed about the setting of
cookies and individually decide on their acceptance or exclude the
acceptance of cookies for specific cases or in general. Each browser differs in the way it manages the cookie settings. This is described in the Help menu of each browser, which explains how to change your cookie settings. These can be found for the respective browser under the following links:
Internet Explorer ™: http://windows.microsoft.com/en-US/windows-vista/Block-or-allow-cookies
Safari ™: https://support.apple.com/kb/ph21411?locale=en_US
Chrome ™: http://support.google.com/chrome/bin/answer.py?hl=en&hlrm=en&answer=95647
Firefox ™ https://support.mozilla.org/en/kb/cookies-allow-and-recognize
Opera ™: http://help.opera.com/Windows/10.20/en/cookies.html
Failure to accept cookies may limit the functionality of our website.
6. Social Media PlugIns
Using social plugins from Facebook using the "2 click solution"
Our website uses social plugins ("plugins") from social networks. In
order to increase the protection of your data when visiting our
website, the plugins are integrated into the site by means of a
so-called "2-click solution". This
integration ensures that when you visit a page of our website that
contains such plugins, no connection is established with the servers of
the respective social network. Only when you activate the plugins, your browser establishes a direct
connection to the servers of the respective social network.
The
content of the respective plugin is then transmitted directly to your
browser by the associated provider and integrated into the page. By
integrating the plugins, the providers receive the information that
your browser has accessed the corresponding page of our website, even if
you do not have a profile with the corresponding provider or are
currently not logged in. This
information (including your IP address) is transmitted by your browser
directly to a server of the respective provider (possibly in the USA)
and stored there. If
you interact with the plugins, for example by clicking the "Like" or
the "Share" button, the corresponding information is also transmitted
directly to a server of the provider and stored there. The information will also be posted on the social network and displayed there to your contacts. This
serves to safeguard our legitimate interests, which predominate in the
context of a weighing up of interests, in the optimal marketing of our
offer pursuant to Art. 6 (1) sentence 1 lit. f DSGVO.
Purpose and scope of the data collection and the further processing
and use of the data by the provider as well as a contact option and your
related rights and settings options to protect your privacy, please
refer to the privacy policy of the provider:
http://www.facebook.com/policy.php
7. Payment provider
In the area of card payment (direct debit: Girocard / credit cards)
we work together with Concardis GmbH (Concardis), Helfmann Park 7,
D-65760 Eschborn, represented by its managing directors Mark Freese,
Jens Mahlke and Luca Zanotti.
In this context, in addition to the purchase amount and date, card data is also transmitted to the above-mentioned company.
All
payment data and data on any chargebacks that may occur are only stored
as long as they are needed for the processing of payments (including
the processing of possible chargebacks and collection of receivables)
and for the fight against abuse. As a rule, the data will be deleted no later than 13 months after it has been collected.
In
addition, further storage may take place if and as long as this is
necessary to comply with a statutory retention period or to prosecute a
specific case of abuse. The legal basis for data processing is Art. 6 para. 1 f) General Data Protection Regulation.
You
may request information and, if necessary, rectification or deletion,
as well as the limitation of the processing of your data and / or
possibly object to the processing of your data. If you have any questions about data processing by Concardis or to
assert your rights, you can contact the Data Protection Officer, who can
be reached at the address given or by email at
Datenschutzbeauftragter@concardis.com.
Furthermore, you have the right to complain to a supervisory authority (in Germany at the State Data Protection Commissioner). Please note that the provision of payment data is neither legally nor contractually required. If you do not want to provide your payment details, you can use a different payment method (eg cash payment).
We also use the components of Secupay AG, secupay.Kreditkarte (hereinafter "secupay"), Goethestr. 6, 01896 Pulsnitz integrated. secupay
is a payment institution within the meaning of the German Payment
Services Supervision Act (ZAG) and is registered with the Federal
Financial Supervisory Authority (BaFin), Graurheindorfer Str. 108, 53117
Bonn (register number: 126737) and allows cashless payment for products
and services on the Internet. secupay forms a procedure by which the purchase price claim is assigned to secupay. This enables a merchant to deliver goods, services or downloads to the customer immediately after ordering. If
you choose as the affected person during the ordering process in our
online shop as a payment option "direct debit", "bill purchase" or
"credit card", data is automatically transmitted to secupay. By choosing this payment option, you consent to the transfer of personal data required for payment processing. When purchasing via secupay you transfer the payment data to the secupay as a buyer. secupay then carries out a technical review of the risk of payment default. Subsequently, the online merchant will automatically be notified of the transaction result.
The
personal data exchanged with secupay are first name, last name,
address, e-mail address, IP address, telephone number or other data
required for payment processing. The data will be used for the purpose of payment
and fraud prevention. The
controller will also provide secupay with other personal information,
even if there is a legitimate interest in the transmission. The personal data exchanged between secupay and the controller may be transmitted by secupay to credit reporting agencies. This transmission aims at the identity and credit check. secupay may disclose your personal information to affiliates and companies
Service
provider or subcontractor, as far as this is necessary to fulfill the
contractual obligations or the data is to be processed in the order. The affected person has the opportunity to consent to deal with
personal data to secupay at any time. A revocation has no effect on personal data which must be processed, used or transmitted for (contractual) payment processing. The applicable data protection regulations of secupay can be found at https://www.secupay.com/de/datenschutz.
8. Contact and your rights
As a victim, you have the following rights:
according to Art. 15 GDPR, the right to demand information on the personal data processed by us in the scope specified therein;
in accordance with Art. 16 DSGVO the right to demand without delay
the correction of incorrect or complete personal data stored with us;
according to Art. 17 DSGVO the right to demand the deletion of your personal data stored by us, unless further processing
- to exercise the right to freedom of expression and information;
- to fulfill a legal obligation;
- for reasons of public interest or
- to assert, exercise or defend legal claims
is required;
according to Art. 18 DSGVO the right to demand the restriction of the processing of your personal data, as far as
- the accuracy of the data is disputed by you;
- the processing is unlawful, but you reject its deletion;
- we no longer need the data, but you need it for asserting, exercising or defending legal claims or
- you filed an objection against the processing in accordance with Art. 21 GDPR;
according to Art. 20 DSGVO the right to receive your personal
data, which you have provided us, in a structured, common and
machine-readable format or to request the transfer to another person
responsible;
according to Art. 77 DSGVO the right to complain to a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or work or our company headquarters.
For
questions about the collection, processing or use of your personal
data, information, correction, blocking or deletion of data and
revocation of granted consent or objection to a particular use of data,
please contact us directly via the contact details in our imprint.
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Widerspruchsrecht
right to
To
the extent that we process personal data as explained above in order to
safeguard our legitimate interests, which are predominant in the
context of a weighing up of interests, you can object to this processing
with effect for the future. If the processing is for the purpose of direct marketing, you can exercise this right at any time as described above. Insofar as the processing takes place for other purposes, you are only
entitled to a right of objection if there are reasons that arise from
your particular situation.
After
exercising your right to object, we will not further process your
personal data for these purposes, unless we can demonstrate compelling
legitimate grounds for processing that outweigh your interests, rights
and freedoms, or if the processing of the assertion, exercise or defense
of Legal claims serves.
This does not apply if the processing is for direct marketing purposes. Then we will not process your personal data for this purpose.********************************************************************