Privacy Policy

Data protection

We appreciate your interest in our online shop. The protection of your privacy is very important to us. Below we inform you in detail about the handling of your data.



1. Access data and hosting

You can visit our websites without giving any personal information. Each time a web page is called, the web server merely automatically stores a so-called server log file, which can be used, for example. contains the name of the requested file, your IP address, the date and time of the retrieval, the amount of data transferred and the requesting provider (access data), and documents the retrieval.

These access data are evaluated exclusively for the purpose of ensuring a trouble-free operation of the site as well as the improvement of our offer. In accordance with Art. 6 para. 1 sentence 1 lit. F DSGVO the preservation of our legitimate interests, which predominate in the context of a weighing up of interests, in a correct presentation of our offer. All access data will be deleted no later than seven days after the end of your page visit.

Hosting services by a third party
Within the framework of a processing on our behalf, a third party provider provides the services for hosting and displaying the website. This serves to safeguard our legitimate interests, which are predominantly justified in the interests of weighing up our interests, in order to correctly present our offer. All data collected as part of the use of this website or in designated forms in the online shop as described below will be processed on its servers. Processing on other servers takes place only in the frame explained here.

This service provider is located within a country of the European Union or the European Economic Area.


2. Note to the responsible body


Responsible for the data processing on this website within the meaning of the General Data Protection Regulation (DSGVO) is Klaus Kampe, Katzlerstraße 18, 10829 Berlin, Germany, Tel .: 030/60983078, E-Mail: kampe@exlibris-insel.de. The person responsible for the processing of personal data is the natural or legal person who, alone or in concert with others, decides on the purposes and means of processing personal data.


3. Data collection and use for contract processing and opening a customer account

We collect personal information if you voluntarily provide it to us as part of your order, when contacting us (for example, by contact form or e-mail) or when opening a customer account. Obligatory fields are marked as such, since in these cases we need the data for contract execution, or to process your contact or opening the customer account and you can not complete the order and / or opening the account without their information, or can not send the contact , Which data are collected, can be seen from the respective input forms. We use the data communicated by you in accordance with Art. 6 para. 1 sentence 1 lit. b DSGVO for contract handling and processing of your inquiries. After completion of the contract or deletion of your customer account, your data will be restricted for further processing and deleted after expiry of the tax and commercial retention periods, unless you have expressly consented to a further use of your data or we reserve the right to further data use, the is legally permitted and about which we inform you in this statement. The deletion of your customer account is possible at any time and can be done either by a message to the contact option described below or via a designated function in the customer account.



4. Data transfer

For fulfillment of the contract pursuant to Art. 6 para. 1 sentence 1 lit. b DSGVO we pass on your data to the shipping company responsible for the delivery, as far as this is necessary for the delivery of ordered goods. Depending on which payment service provider you select in the order process, we will forward payment data collected to the credit institution commissioned with the payment and any payment service providers commissioned by us to process the payments or to the selected payment service. In part, the selected payment service providers also collect this data themselves, provided that you create an account there. In this case, you must log in to the payment service provider with your access data during the ordering process. In this respect, the privacy policy of the respective payment service provider applies.


5. Cookies

In order to make the visit to our website attractive and to enable the use of certain functions, to display suitable products or for market research, we use so-called cookies on various pages. This serves to safeguard our legitimate interests, which predominate in the context of a weighing up of interests, in order to optimize the presentation of our offer in accordance with Art. 6 (1) sentence 1 lit. f DSGVO. Cookies are small text files that are automatically stored on your device. Some of the cookies we use are deleted after the end of the browser session, ie after closing your browser (so-called session cookies). Other cookies remain on your device and allow us to recognize your browser on your next visit (persistent cookies). The duration of the storage can be found in the overview in the cookie settings of your web browser. You can set your browser so that you are informed about the setting of cookies and individually decide on their acceptance or exclude the acceptance of cookies for specific cases or in general. Each browser differs in the way it manages the cookie settings. This is described in the Help menu of each browser, which explains how to change your cookie settings. These can be found for the respective browser under the following links:
Internet Explorer ™: http://windows.microsoft.com/en-US/windows-vista/Block-or-allow-cookies
Safari ™: https://support.apple.com/kb/ph21411?locale=en_US
Chrome ™: http://support.google.com/chrome/bin/answer.py?hl=en&hlrm=en&answer=95647
Firefox ™ https://support.mozilla.org/en/kb/cookies-allow-and-recognize
Opera ™: http://help.opera.com/Windows/10.20/en/cookies.html

Failure to accept cookies may limit the functionality of our website.



6. Social Media PlugIns

Using social plugins from Facebook using the "2 click solution"
Our website uses social plugins ("plugins") from social networks. In order to increase the protection of your data when visiting our website, the plugins are integrated into the site by means of a so-called "2-click solution". This integration ensures that when you visit a page of our website that contains such plugins, no connection is established with the servers of the respective social network. Only when you activate the plugins, your browser establishes a direct connection to the servers of the respective social network.
The content of the respective plugin is then transmitted directly to your browser by the associated provider and integrated into the page. By integrating the plugins, the providers receive the information that your browser has accessed the corresponding page of our website, even if you do not have a profile with the corresponding provider or are currently not logged in. This information (including your IP address) is transmitted by your browser directly to a server of the respective provider (possibly in the USA) and stored there. If you interact with the plugins, for example by clicking the "Like" or the "Share" button, the corresponding information is also transmitted directly to a server of the provider and stored there. The information will also be posted on the social network and displayed there to your contacts. This serves to safeguard our legitimate interests, which predominate in the context of a weighing up of interests, in the optimal marketing of our offer pursuant to Art. 6 (1) sentence 1 lit. f DSGVO.
Purpose and scope of the data collection and the further processing and use of the data by the provider as well as a contact option and your related rights and settings options to protect your privacy, please refer to the privacy policy of the provider:
http://www.facebook.com/policy.php


7. Payment provider

In the area of ​​card payment (direct debit: Girocard / credit cards) we work together with Concardis GmbH (Concardis), Helfmann Park 7, D-65760 Eschborn, represented by its managing directors Mark Freese, Jens Mahlke and Luca Zanotti.
In this context, in addition to the purchase amount and date, card data is also transmitted to the above-mentioned company.
All payment data and data on any chargebacks that may occur are only stored as long as they are needed for the processing of payments (including the processing of possible chargebacks and collection of receivables) and for the fight against abuse. As a rule, the data will be deleted no later than 13 months after it has been collected.
In addition, further storage may take place if and as long as this is necessary to comply with a statutory retention period or to prosecute a specific case of abuse. The legal basis for data processing is Art. 6 para. 1 f) General Data Protection Regulation.
You may request information and, if necessary, rectification or deletion, as well as the limitation of the processing of your data and / or possibly object to the processing of your data. If you have any questions about data processing by Concardis or to assert your rights, you can contact the Data Protection Officer, who can be reached at the address given or by email at Datenschutzbeauftragter@concardis.com.
Furthermore, you have the right to complain to a supervisory authority (in Germany at the State Data Protection Commissioner). Please note that the provision of payment data is neither legally nor contractually required. If you do not want to provide your payment details, you can use a different payment method (eg cash payment).


We also use the components of Secupay AG, secupay.Kreditkarte (hereinafter "secupay"), Goethestr. 6, 01896 Pulsnitz integrated. secupay is a payment institution within the meaning of the German Payment Services Supervision Act (ZAG) and is registered with the Federal Financial Supervisory Authority (BaFin), Graurheindorfer Str. 108, 53117 Bonn (register number: 126737) and allows cashless payment for products and services on the Internet. secupay forms a procedure by which the purchase price claim is assigned to secupay. This enables a merchant to deliver goods, services or downloads to the customer immediately after ordering. If you choose as the affected person during the ordering process in our online shop as a payment option "direct debit", "bill purchase" or "credit card", data is automatically transmitted to secupay. By choosing this payment option, you consent to the transfer of personal data required for payment processing. When purchasing via secupay you transfer the payment data to the secupay as a buyer. secupay then carries out a technical review of the risk of payment default. Subsequently, the online merchant will automatically be notified of the transaction result.
The personal data exchanged with secupay are first name, last name, address, e-mail address, IP address, telephone number or other data required for payment processing. The data will be used for the purpose of payment
and fraud prevention. The controller will also provide secupay with other personal information, even if there is a legitimate interest in the transmission. The personal data exchanged between secupay and the controller may be transmitted by secupay to credit reporting agencies. This transmission aims at the identity and credit check. secupay may disclose your personal information to affiliates and companies
Service provider or subcontractor, as far as this is necessary to fulfill the contractual obligations or the data is to be processed in the order. The affected person has the opportunity to consent to deal with
personal data to secupay at any time. A revocation has no effect on personal data which must be processed, used or transmitted for (contractual) payment processing. The applicable data protection regulations of secupay can be found at https://www.secupay.com/de/datenschutz.


8. Contact and your rights

As a victim, you have the following rights:

    
according to Art. 15 GDPR, the right to demand information on the personal data processed by us in the scope specified therein;
    
in accordance with Art. 16 DSGVO the right to demand without delay the correction of incorrect or complete personal data stored with us;
    
according to Art. 17 DSGVO the right to demand the deletion of your personal data stored by us, unless further processing
    
- to exercise the right to freedom of expression and information;
    
- to fulfill a legal obligation;
    
- for reasons of public interest or
    
- to assert, exercise or defend legal claims
    
is required;
    
according to Art. 18 DSGVO the right to demand the restriction of the processing of your personal data, as far as
    
- the accuracy of the data is disputed by you;
    
- the processing is unlawful, but you reject its deletion;
    
- we no longer need the data, but you need it for asserting, exercising or defending legal claims or
    
- you filed an objection against the processing in accordance with Art. 21 GDPR;
    
according to Art. 20 DSGVO the right to receive your personal data, which you have provided us, in a structured, common and machine-readable format or to request the transfer to another person responsible;
    
according to Art. 77 DSGVO the right to complain to a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or work or our company headquarters.


For questions about the collection, processing or use of your personal data, information, correction, blocking or deletion of data and revocation of granted consent or objection to a particular use of data, please contact us directly via the contact details in our imprint.


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Widerspruchsrecht
right to
To the extent that we process personal data as explained above in order to safeguard our legitimate interests, which are predominant in the context of a weighing up of interests, you can object to this processing with effect for the future. If the processing is for the purpose of direct marketing, you can exercise this right at any time as described above. Insofar as the processing takes place for other purposes, you are only entitled to a right of objection if there are reasons that arise from your particular situation.

After exercising your right to object, we will not further process your personal data for these purposes, unless we can demonstrate compelling legitimate grounds for processing that outweigh your interests, rights and freedoms, or if the processing of the assertion, exercise or defense of Legal claims serves.

This does not apply if the processing is for direct marketing purposes. Then we will not process your personal data for this purpose.
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